Last Updated 20 May 2025
This Privacy Policy outlines how MarTech5 d.o.o. (“MarTech5”, “we”, “us”, or “our”) collects, uses, shares, and safeguards personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). It also explains your rights under GDPR and how you can exercise them.
By accessing or using any of our services, including our websites, applications, and related tools (collectively, the “Services”), you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
MarTech5 d.o.o., located at Erjavčeva ulica 13, 1234, Mengeš, Slovenia, is the data controller responsible for your personal data.
You may contact us regarding your personal data at:
Email: info@martech5.comAddress: Erjavčeva ulica 13, 1234, Mengeš, Slovenia
2. Personal Data We Collect
2.1 Data You Provide to Us
We collect personal data you provide voluntarily, such as when you create an account, submit a form, or communicate with us. This includes:
Full nameBusiness email addressCompany name and mailing addressPrivacy policy URLCompany branding information (e.g., logo, colour preferences)Contact person details
2.2 Data Collected Automatically
When you access our Services, we automatically collect data through cookies and similar technologies. This includes:
IP addressBrowser type and versionDevice type and operating systemReferring URLsPages visited and time spent on our Services
For further details, please see our Cookie Policy.
3. Legal Bases for Processing
We process your personal data only when permitted by GDPR. The legal bases we rely on include:
Performance of a contract (Art. 6(1)(b) GDPR): e.g. when providing the Services to you.Consent (Art. 6(1)(a) GDPR): e.g. for optional communications.Legal obligations (Art. 6(1)(c) GDPR): e.g. for compliance with applicable laws.Legitimate interests (Art. 6(1)(f) GDPR): e.g. improving our Services or protecting against fraud, provided your rights do not override our interests.
4. Purposes of Data Processing
We use personal data to:
Provide, operate, and maintain the ServicesProcess account registrations and fulfill user requestsRespond to enquiries and send service-related communicationsPersonalize your experience with our ServicesImprove and develop features and analyticsEnforce our terms and ensure platform securityComply with legal obligations and resolve disputes
5. Data Sharing and International Transfers
We do not sell your personal data. We may share it as follows:
5.1 Service Providers
With third-party processors who perform services on our behalf, such as hosting, analytics, and support. These providers are bound by contractual obligations under GDPR (Art. 28) and may only process data on our instructions.
5.2 Business Transfers
If MarTech5 undergoes a merger, acquisition, or asset sale, personal data may be transferred to involved parties under appropriate confidentiality protections.
5.3 Legal Disclosures
We may disclose your data to authorities when required by law or legal process.
Where we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses are in place.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required to comply with legal obligations, resolve disputes, or enforce our agreements.
When personal data is no longer needed, it is securely deleted or anonymized.
7. Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Access – Request a copy of your personal dataRectification – Request correction of inaccurate or incomplete dataErasure – Request deletion of your data in certain circumstances (“right to be forgotten”)Restriction – Request limitation on the processing of your dataData Portability – Receive your data in a structured, commonly used formatObject – Object to processing based on our legitimate interestsWithdraw Consent – Withdraw your consent at any time where processing is based on consent
To exercise any of your rights, contact us at: info@martech5.com
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is entirely secure.
9. Marketing Communications
You may choose to opt out of receiving marketing communications by following the unsubscribe instructions in those emails or by contacting us directly. You will continue to receive necessary service communications, such as account or transaction-related messages.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal, operational, or technological changes. When we do, we will revise the “Effective Date” at the top and notify users as required by applicable law.
11. Contact Us
For any questions about this Privacy Policy or your personal data, you may contact:
Email: info@martech5.comAddress: Erjavčeva ulica 13, 1234, Mengeš, Slovenija